BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks. BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, more... >> Discover more offerings from F5 Networks.
		Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc. The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between more... >> Discover more offerings from Cisco Systems, Inc.
		Astea Alliance Service Management Suite by Astea International Inc.. Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales more... >> Discover more offerings from Astea International Inc..

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Wireless Technologies and Mobile Computing | Mobile Field Sales/ Wireless Connectivity | Wireless Security | Mobile Device Management | Wireless Application Protocol (WAP) | WAN/ LAN Solutions | Handhelds/ PDA | Wi-Fi | Field Service Management | Business Intelligence Solutions

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Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Eyes on the Street: How Wireless Video Solutions are Transforming Public Safety by Motorola Inc May 2008 - (Free Research) This white paper details how wireless video solutions are transforming the way public safety is run. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field by Astea International Inc. (E-mail this company) January 2004 - (Free Research) The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company) November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Get the Fuel You Need to Combat Rising Gas Prices - Making Your Mobile Workforce more Efficient by Astea International Inc. (E-mail this company) May 2006 - (Free Research) The livelihood of your mobile workforce hinges on their ability to travel to and from job sites - with gas prices continuously on the rise your bottom line is going to feel the pain. Streamlining your processes and maximizing your profits is essential for survival in today's economic environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mobilizing Your Workforce - The Powerful Differentiator - Including Information from "The Mobile Field Service Solution Selection Report" by the Aberdeen Group by Astea International Inc. (E-mail this company) May 2006 - (Free Research) According to Aberdeen, companies that have deployed mobile field service solutions have realized, on average, 27% improvement in worker productivity, 19% increase in customer satisfaction/retention, 17% increase in overall profitability, and 13% increase in service revenues. Are you interested in achieving results like these? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless’ Award-winning Mobile VPN Software, Mobility XE by NetMotion Wireless. June 2008 - (Free Research) Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rules of the Road for Wireless Security: Six Ways to Protect Laptops & Data in WiFi Hotspots by Cisco Systems, Inc February 2008 - (Free Research) This white paper explains the six ways to protect your laptops and data in WiFi hotspots. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Wireless LAN Security by Motorola Inc May 2008 - (Free Research) This paper describes the security challenges network administrators face defining and implementing security mechanisms within diverse wired and wireless network environments. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Motorola Wireless Broadband: Video Surveillance Solutions by Motorola Inc May 2008 - (Free Research) This white paper details how wireless video systems can improve performance and increase revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximum Mobility by AT&T Corp September 2008 - (Free Research) This article from Time Inc. Content Solutions discusses the new breed of mobile technologies and services and explains how to pick the right devices and software. (WHITE PAPER) GO TO WHITE PAPER

Orange County Sheriff’s Department Increases Mobile User Productivity by NetMotion Wireless. June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lost Connections by NetMotion Wireless. June 2008 - (Free Research) This article discusses software from mobile-VPN providers that connections stronger, or to keep the programs running even if the connection is temporarily severed. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

A Manager's Guide to Wireless Hotspots - How to Take Advantage of Them While Protecting the Security of Your Corporate Network by Motorola Inc May 2008 - (Free Research) This paper discusses the security risks inherent in public Wi-Fi Internet access and the best ways to mitigate these risks. It also discusses the benefits of hosting a corporate hotspot of your own. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation. August 2008 - (Free Research) In this whitepaper learn about the latest notebook and desktop PCs with IntelvPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a-Service Capabilities by Blue Coat March 2008 - (Free Research) A combination of macro-market trends is changing the priorities of companies of all sizes. The advent of globalization and ecommerce are fundamentally reshaping the competitive landscape. At the same time, advancements in mobile technology are... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between multiple fixed or mobile networks and clients.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Small Businesses save Big with Smart Business Communications Systems by Cisco Systems, Inc September 2008 - (Free Research) In order to stay ahead, small business owners need effective communication tools more than ever. Learn how small businesses are unifying voice, data, video, security, and wireless technologies in a single, affordable platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integration Intel® vPro™ Technology with LANDesk Management Products by Intel Corporation. February 2008 - (Free Research) Learn how to integrate Intel vPro technology with LANDesk management software. This white paper discusses the steps of integration and benefits, including improved desktop management and increased security. (WHITE PAPER) GO TO WHITE PAPER

Managing and Monitoring a Primary Wireless Network by Intel Corporation. August 2008 - (Free Research) Intel IT designed a highly automated approach to managing an enterprise primary wireless LAN, with a focus on service level management and monitoring. (WHITE PAPER) GO TO WHITE PAPER

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