Astea Alliance Service Management Suite by Astea International Inc.. Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales more... >> Discover more offerings from Astea International Inc..
		Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc. The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between more... >> Discover more offerings from Cisco Systems, Inc.

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Mobile Device Management | Work Order Management | Enterprise Asset Management (EAM) | Handhelds/ PDA | Field Service Management | Mobile Field Sales/ Wireless Connectivity | Wireless Security | Wi-Fi | Network Management | Job Scheduling

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Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between multiple fixed or mobile networks and clients.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

What Can Wireless Do for Me? - Case Study by Cisco Systems, Inc February 2008 - (Free Research) Mount Vernon City School District in New York enhances education opportunities, improves communications, and more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company) November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Ericom Desktop Virtualization Solutions by Ericom Software Ericom virtualization solutions enable you to administer virtual desktops from a centralized location, reducing the cost and complexity of virtual desktop deployment and upkeep. Supported virtualization servers include VMware, Microsoft and others.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Machines That Speak by AT&T Corp September 2008 - (Free Research) This article explains how M2M wireless networks supply data about virtually anything -- temperature, moisture levels, pressure, vibration -- in fractions of a second, and enable businesses to track moving and stationary assets and inventory. (WHITE PAPER) GO TO WHITE PAPER

Reinventing the Telephone by AT&T Corp September 2008 - (Free Research) According to this article, VoIP will probably join the elite roster of true breakthroughs, along with personal computers, electronic mail and, more recently, wireless communication. (WHITE PAPER) GO TO WHITE PAPER

Fixed-Mobile Convergence for High Performance by AT&T Corp October 2008 - (Free Research) Fixed-mobile convergence promises to bridge the gaps that divide mobile workers from their customers and business associates, while empowering mobile workers with all the information and communication capabilities available back at headquarters. (WHITE PAPER) GO TO WHITE PAPER

Maximum Mobility by AT&T Corp September 2008 - (Free Research) This article from Time Inc. Content Solutions discusses the new breed of mobile technologies and services and explains how to pick the right devices and software. (WHITE PAPER) GO TO WHITE PAPER

Configuring and Managing Storage for Remote Sites by Overland Storage. September 2008 - (Free Research) Organizations with multiple locations face unique challenges when configuring and maintaining a network storage solution. In this paper learn about how to achieve a successful configuration and management of a distributed NAS solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization’s core insurance application running on Windows terminal Servers. They turned to Ericom to meet those needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Trends, Challenges, and Innovations in Enterprise Mobility by OQO, Inc. June 2008 - (Free Research) Gain insight into a new approach to enterprise mobility solutions that assist in the ease of application deployment and reducing TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Trends, Challenges, and Innovations in Enterprise Mobility by OQO, Inc. May 2008 - (Free Research) Gain insight into a practical, solutions-oriented approach as well as how you can mobilize line of business applications while minimizing TCO. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

A Quick ROI and Low TCO Approach to Mobilizing Enterprise Applications by OQO, Inc. May 2008 - (Free Research) Today’s enterprise is going mobile, don’t get left behind. This webinar takes a practical, solutions-oriented approach and looks at how business and IT managers can mobilize line of business applications while minimizing costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Protecting Server Data in Remote and Branch Offices by Iron Mountain Digital September 2008 - (Free Research) This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eGuide: Virtualizing Desktops - Navigating from Theory to Conception by Hewlett-Packard Company September 2008 - (Free Research) The promise of desktop virtualization technology is to centralize applications at the data center to make them easier to manage and provision. In this E-Guide learn how to navigate the challenges of desktop virtualization to make the theory a reality. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Is It Time to Share? Five Ways to Improve Employees’ Access to Applications by Cisco Systems, Inc October 2008 - (Free Research) In this document network resellers share five important strategies for improving applications access. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Tablet PCs Important Learning Tool for College Student by Cisco Systems, Inc September 2008 - (Free Research) This podcast discusses how the MonteCassino school is using wireless connectivity to help student work and collaborate from anywhere on campus. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Reduce Expenses and your Carbon Footprint with Cisco UC and Security by Cisco Systems, Inc September 2008 - (Free Research) This podcast explains about how Secure Element are using networks to improve over all working environment, as a result of which the employee can work from anywhere at anytime. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Power of Connections: The Benefits of Virtual Private Networks (VPN) by Cisco Systems, Inc September 2008 - (Free Research) VPNs let branch offices and offsite workers connect to the company network over the Internet. Sophisticated encryption protects voice and data traffic every step of the way. VPNs can help your employees work more productively. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Small Business VoIP: The Basics by Cisco Systems, Inc September 2008 - (Free Research) Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Small Businesses save Big with Smart Business Communications Systems by Cisco Systems, Inc September 2008 - (Free Research) In order to stay ahead, small business owners need effective communication tools more than ever. Learn how small businesses are unifying voice, data, video, security, and wireless technologies in a single, affordable platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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