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Astea Alliance Application Extensions by Astea International Inc.
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
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Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Managing and Monitoring a Primary Wireless Network by Intel Corporation.
August 2008 - (Free Research) Intel IT designed a highly automated approach to managing an enterprise primary wireless LAN, with a focus on service level management and monitoring.
ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc
The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between multiple fixed or mobile networks and clients.
Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software.
February 2008 - (Free Research) Learn how FiberTower tapped into the power of Tableau’s software for visual analysis and web-based analytics to determine cell tower site selection. With Tableau’s capabilities the analysis team was able toefficiently investigate thousands of potential cell tower sites and make the best investment decisions.
Dickinson Dees LLP Achieves Productivity Gains by Nokia.
April 2008 - (Free Research) While away from the office, data is increasingly being accessed and IT is left with stringent demands that are difficult to manage. This podcast looks at how Device Management helped a top law firm control costs and connect its 800 employees.
SSL VPN for Secure Wireless LAN Access by F5 Networks
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November 2007 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key selling points for WLAN solutions and offers an explanation of how SSL VPN can offer similar functionality.
A Unified Approach for Securing Wireless, Remote, and Internal LAN Access by F5 Networks
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April 2006 - (Free Research) The proliferation of access methodologies such as high-speed broadband access & remote access from various locations has driven the need for new services. Mobile & remote access to company resources are essential for productivity, however, larger scale deployments of wireless communication propagate new security and performance demands.
Wireless LAN as the Primary Network by Intel Corporation.
February 2008 - (Free Research) Read this white paper to learn about a solution that uses unified network architecture where wireless becomes the primary network access method for data, voice and video.
Mobile Field Services Best Practices by Astea International Inc.
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November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
A Holistic Approach to Business Mobility by Nokia.
August 2008 - (Free Research) Mobility makes business better allowing us to be more productive, with the flexibility to manage the ever-increasing demands of our work and personal lives. This white paper presents a holistic approach to weaving mobility into the fabric of a business.
Lost Connections by NetMotion Wireless.
June 2008 - (Free Research) This article discusses software from mobile-VPN providers that connections stronger, or to keep the programs running even if the connection is temporarily severed.
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