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Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research
August 30, 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now.
Fixed-Mobile Convergence for High Performance by AT&T Corp
October 2008 - (Free Research) Fixed-mobile convergence promises to bridge the gaps that divide mobile workers from their customers and business associates, while empowering mobile workers with all the information and communication capabilities available back at headquarters.
Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
Maximum Mobility by AT&T Corp
September 2008 - (Free Research) This article from Time Inc. Content Solutions discusses the new breed of mobile technologies and services and explains how to pick the right devices and software.
Mobility as a Service: Best Practices for Managing Mobile Work by Fiberlink Communications
September 2008 - (Free Research) Businesses today have reached a tipping point where a majority of the workers are mobile, or soon will be. It's time now for a set of best practices and solutions specifically aimed at managing the mobile computing environment.
Supporting Mobile Workers: A Survey of Management, Capabilities and Concerns by Fiberlink Communications
September 2008 - (Free Research) Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control.
Hidden Dangers in the Mobile Worker Jungle by Blue Coat
March 2008 - (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company’s mobile and remote workers.
White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion
August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.
Maximizing Mobile Worker Productivity by NetMotion Wireless.
June 2008 - (Free Research) The intent of this Yankee Group Report is to identify the secure mobile solutions available in the market, and how these technologies map back to the requirements of today’s mobile enterprise.
Mobile Field Services Best Practices by Astea International Inc.
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November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
Astea Alliance Application Extensions by Astea International Inc.
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
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