IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

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Wireless Technologies and Mobile Computing | Unified Communications / Voice & Data Convergence | Telephony/ CTI/ VOIP | Sales Force Automation (SFA) | Handhelds/ PDA | Customer Relationship Management (CRM) | Customer Information Management/ Customer Databases | Remote Access Technologies | Industrial Mobile Computing/ Rugged Handhelds | Managed Security Services

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Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation. August 2008 - (Free Research) In this whitepaper learn about the latest notebook and desktop PCs with IntelvPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

California Transplant Donor Network - Technical Case Study by BlackBerry April 2008 - (Free Research) The California Transplant Donor Network (CTDN) needed a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date medical references. They chose a blackberry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Innovation without Breaking the Bank by FrontRange Solutions Inc July 2008 - (Free Research) This webcast discusses how IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible. It also explains why generic IT processes are no longer effective. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks (E-mail this company) November 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP provides five functions, uses a layered approach that gives it flexibility, and has an openness that enables new applications to utilize it. SIP’s open nature guarantees its large presence in IP-based multimedia communications architectures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM. IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

TracerPlus Pro – Mobile Barcoding Solutions by Portable Technology Solutions, LLC (E-mail this company) With PTS Mobile Barcode Software, you can create customized data collection applications in minutes. No programming knowledge is needed -- just set up PTS's mobile barcode software right on your barcode terminal and start collecting the data you need immediately! Compatible with most Windows Mobile, CE.Net, Palm PDAs and Barcode Terminals.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mobile device compliance and workforce management by Nokia. August 2008 - (Free Research) Listen to this podcast that provides the best practices for ensuring mobile compliance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

An Introduction to Mobile Management by Nokia. August 2008 - (Free Research) This E-Guide addresses the numerous services provided by enterprise management platforms, which are necessary for a successful mobile deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Remote Control: Learn How to Centrally Manage Your Mobile Devices by Nokia. August 2008 - (Free Research) This webcast details how to reduce mobile device support and service costs while increasing the availability of data. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Demonstrating the Business Value of Mobile Device Management in the Enterprise by Nokia. August 2008 - (Free Research) Mobile device management (MDM) in the enterprise has evolved with its rise from niche application to mission-critical IT process. This IDC white paper takes a look at the evolution of MDM and how it is influencing business requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Mobility: An IT Perspective by Nokia. August 2008 - (Free Research) Today's workforce is rapidly becoming mobile and businesses are looking at how to capitalize on the significant benefits of enterprise mobility. This white paper examines the issues surrounding the security, manageability and costof mobility. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mobile Management Strategies by Nokia. August 2008 - (Free Research) Today's mobile workers need secure, reliable access to company data and communications "on the go." Learn how to develop a mobile policy, strategies for deploying devices and updating software, and best practices for keeping devices secure. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Regulatory compliance: The impact of mobile devices on the enterprise by Nokia. August 2008 - (Free Research) This podcast reviews the regulations and applies them to your responsibilities as a mobile manager. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Mobile and enterprise management issues by Nokia. August 2008 - (Free Research) This podcast offers recommendations for IT managers planning mobile management solutions and looks at services that enterprise management platforms provide. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Mobile deployment implementation considerations by Nokia. August 2008 - (Free Research) This podcast will assist you in choosing which devices are right for your enterprise and the imperative steps that follow in order to have a smooth mobile deployment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Mobilizing your workforce: Key questions to ask by Nokia. August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices for Mobile Management by Nokia. August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

An Introduction to Mobile Device Policy and Compliance by Nokia. August 2008 - (Free Research) Read this E-Guide to discover a more in depth look into keeping your mobile device policies compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling Risks and Costs for Better Security by Nokia. August 2008 - (Free Research) Listen to this podcast to discover eight areas of risk associated with mobile devices and learn how better mobile device management can save money and guard against threats to enterprise data security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Quest for Competitiveness: Business Mobility and the Agile Organization by Nokia. August 2008 - (Free Research) Business mobility is at the heart of a nimble organization. It draws together people, processes, and technology to push better decision making. Download this Economist Intelligence Unit report to find out how organizations are using business mo... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citrix Xenserver Dell Editions Frequently Asked Questions by Citrix Systems and Dell Inc. June 2008 - (Free Research) This document provides frequently asked questions and answers for Citrix XenServer Dell Edition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citrix XenServer Dell Edition Product Literature by Citrix Systems and Dell Inc. June 2008 - (Free Research) This guide provides information on Citrix XenServer Dell Edition features, supported hardware, reference configurations, and best practices. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

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