Handhelds/ PDA | Wireless Technologies and Mobile Computing | Mobile Device Management | Mobile Field Sales/ Wireless Connectivity | Industrial Mobile Computing/ Rugged Handhelds | Wireless Security | Business Intelligence Solutions | Wireless Application Protocol (WAP) | Authentication / Password Management | Unified Communications / Voice & Data Convergence

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ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower. February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco 2800 Series by Cisco Systems, Inc The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Get the Fuel You Need to Combat Rising Gas Prices - Making Your Mobile Workforce more Efficient by Astea International Inc. (E-mail this company) May 2006 - (Free Research) The livelihood of your mobile workforce hinges on their ability to travel to and from job sites - with gas prices continuously on the rise your bottom line is going to feel the pain. Streamlining your processes and maximizing your profits is essential for survival in today's economic environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex August 2008 - (Free Research) Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to future-proof for mobility: Develop an integrated management and security strategy by Sybase iAnywhere July 2008 - (Free Research) Please join John Girard, VP and Distinguished Analyst, featured analyst firm, Gartner, Inc., and Joe Owen, Vice President of Engineering for Sybase iAnywhere, as they introduce a secure, scalable mobile platform that addresses ... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cisco PIX 506E Security Appliance by Cisco Systems, Inc The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between multiple fixed or mobile networks and clients.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

What Can Wireless Do for Me? - Case Study by Cisco Systems, Inc February 2008 - (Free Research) Mount Vernon City School District in New York enhances education opportunities, improves communications, and more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Wireless Networking and PDAs Give Churchill Downs a Boost by Cisco Systems, Inc February 2008 - (Free Research) In this podcast, learn how at Churchill Downs, wireless networking is helping fans place bets, watch race replays, and connect with their favorite sport in new ways. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eGuide: Cost Effective Mobile Device Management by Sybase Inc September 2008 - (Free Research) In this Expert E-Guide, we arm those responsible for managing smart phones and PDAs with strategies that can and should be applied now to reduce risk, contain cost, and increase productivity. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Managing Video Networks in a Metro Environment by Alcatel Lucent April 2008 - (Free Research) Next generation networks are a key enabler of an effective end-to-end security solution. Preventing disruptive elements is both a public duty and a key business requirement to entice passengers and generate the associated revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MKS X/Server v 8.5 by MKS Inc September 2008 - (Free Research) Interoperability is a crucial topic that many IT professionals face in day-to-day environments specifically with Windows, Linux and UNIX. This demonstrated product is the ideal solution. (DEMO) VIEW ABSTRACT | GO TO DEMO

Lion Nathan Distills Powerful Business Advantages with HP and Microsoft Unified Communications Solutions by Hewlett-Packard Company June 2008 - (Free Research) In this case study learn how Lion Nathan improved communication efficiency, achieved greater productivity, enhanced return on investment (ROI), and streamlined collaboration by unified and integrated communication and collaboration systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fire & Security Success Story by SERVICEPower. June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobile Device Management for Dummies by Sybase iAnywhere August 2008 - (Free Research) The frontlines present a key opportunity for your business to gain a mobile competitive advantage, by having the information and applications necessary to take decisive action when you need to - wherever you are. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco 1800 Series Integrated Services Routers Fixed Configuration Models by Cisco Systems, Inc The Cisco® 1800 Series integrated services routers intelligently embed data, security, and wireless technology into a single, resilient system for fast, secure, scalable delivery of mission-critical business applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Security Explorer™ for SQL Server, Version 6.6 by ScriptLogic Corporation January 2008 - (Free Research) The Security Explorer platform provides powerful, real-time interactive management of access controls and security on Microsoft servers and workstations. Check out this demo and see for yourself. (DEMO) VIEW ABSTRACT | GO TO DEMO

Podcast: Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration (E-mail this company) September 2006 - (Free Research) This podcast will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration (E-mail this company) August 2006 - (Free Research) This paper will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ping: Nate Lawson by Information Security Magazine September 2008 - (Free Research) In an industry where most people have narrowly focused specialties, Nate Lawson is the equivalent of a Swiss Army knife. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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